By paying directly with a debit/credit card on ACFA, you will benefit from purchase protection for your artwork.
We will release the money to the seller once the sale is finalized. This means you have received the artwork as described.
After payment, there are two possibilities:
- The seller hands over your purchase in person, at which point the sale is finalized.
- The seller ships your purchase, and a 14-calendar-day period (renewable once) is set to confirm the proper receipt of the artwork. If during this period, you report no issues with the delivery and/or the artwork, we will finalize the sale. Otherwise, a dispute is opened.
In case of a dispute, ACFA holds the money until the dispute is resolved, which may even result in a full refund.
This payment method incurs no additional fees for you.
ACFA does not protect sales made with other payment methods.
You can find our General Terms and Conditions of Sale by clicking here.